How the Motability scheme works

Find out how the scheme could work for you

Simply exchange your mobility allowance for a worry-free mobility Car Scheme.

The Car Scheme includes:

A new car every three years
Insurance
Servicing, maintenance and repairs
Road tax
Free replacement tyres if an when required
Full RAC Breakdown Assistance
60,000 mileage allowance over three years
Free replacement windscreen if and when required

Getting on the road

The most popular option, chosen by over 95% of customers, is the contract hire of a new car. Customers choose a new car every three years with insurance, road tax, servicing, tyres and breakdown cover all included in a single monthly payment. For most Motability customers, a standard production car, including automatic models, is suitable for their needs. However, a wide range of adaptations such as hand controls and wheelchair accessible vehicles are also available.

Once their application has been accepted, the customer pays all or part, of their allowance to Motability for the period of the contract hire agreement. Almost half of the customers on the Contract Hire Car Scheme simply transfer their allowance to Motability for the period of the agreement, without any additional payment. However, on larger or more expensive models, an additional payment (the Advance Rental) may be required.

Financial Help

Motability may also be able to offer financial help to customers who would otherwise be unable to afford the mobility solution that they need. For example, to help towards the cost of the advance payment for a suitable car, adaptations, driving lessons or a wheelchair accessible vehicle.