Ten reasons to choose Listers Volkswagen for all your servicing needs

Our Service Promise to all Volkswagen customers

Enjoy the confidence of our 10 point Service Promise

Aftersales Oil Funnel

At Listers Volkswagen, we want you to feel confident about the quality of service you’ll receive - each and every time you visit us. That’s why we’ve devised the ‘Volkswagen Service Promise’; 10 promises designed to help you manage the cost of motoring and make your life easier:

1. We’ll match any like-for-like quote within ten miles:

Listers Volkswagen will match any like-for-like written quote for servicing, maintenance or repair using Volkswagen Genuine Parts from any garage within a ten mile radius. So why not put us to the test and call for a quote?

2. We’ll fit bulbs and wiper blades for free:

We will fit wiper blades and exterior bulbs (including sidelights, headlights, brakelights, foglights, reverse and indicator bulbs) free of charge and a competitive quote will be offered for the replacement of interior, Xenon or LED lights. In addition if you should discover that you have a puncture, just bring it into us and if we find it is legally repairable, we will gladly repair it for free as well!

3. We offer free safety checks:

Listers Volkswagen will give you a free 34-point safety check of all your car’s ‘basics’ to give you that extra peace of mind when you’re on the road. In addition, if we find any outstanding work covered by your Manufacturer’s warranty - we will fix it for free.

4. We offer affordable Service Plans:

To see how much you would save on your servicing bills, simply call 01217 465260 or email us for a quote.

5. Free MOT tests with your Listers Service Plan:

We promise that when you take out a Service Plan with us, we’ll give you free MOT tests for the life of your plan. No quibbles, no fuss - the ultimate value for money and convenience offer.

6. We offer ‘real’ value for money:

All the right service, maintenance and repair jobs will be carried out according to Volkswagen UK’s recommended times; a two-year parts and labour warranty is standard on all parts fitted after the Manufacturer’s warranty has expired (excludes wear and tear items).

7. No one knows your Volkswagen better than we do:

All cars will be worked on by experts who receive the latest Manufacturer training and have instant access to the most up-to-date tooling and technology.

8. Free road test with a technician if required:

Should you experience any problems with your car, you have the option to request a free face-to-face road test to demonstrate your concerns to a qualified technician who can then assess the issue.

9. A range of convenience services to suit your needs:

You will be offered a courtesy car, a lift to work or home or a vehicle collection and delivery service to keep any inconvenience to an absolute minimum -all free of charge. Or should you prefer to take advantage of our while-you-wait fast track servicing, we offer complimentary hot & cold refreshments, newspapers and magazines in our comfortable waiting area.

10. Free car wash and vacuum:

Every time a car is in with us for a job taking over an hour, it will receive a complimentary wash and vacuum. If the job takes less than an hour, you can still request a free wash and vacuum.

In addition to all this, when you come to us you’ll get something you can’t get anywhere else: the official Volkswagen stamp in your service book. That’s good for peace of mind and also good for your Volkswagen’s resale value . So, for a quote or to make a booking, simply call 01217 465260 or email us.

We look forward to seeing you soon.