Honda keeps crown as UK’s most reliable used car manufacturer


Honda has once again retained its status as the most reliable used car manufacturer in the UK for the ninth consecutive year, according to research by What Car? and Warranty Direct. Once again, Honda has topped the annual survey of 38 manufacturers, which analyses 50,000 live Warranty Direct policies on three to eight-year old vehicles.

Japanese and South Korean manufacturers dominated the annual study of the most reliable brands, with Suzuki and Toyota claiming second and third place. Encouragingly for other manufacturers however, Chevrolet, Ford, ŠKODA, Peugeot and Fiat also forced their way into the top 10.

At the opposite end of the scale, luxury and prestige marques Bentley and Porsche are the most likely to break down, with 93% of Bentleys on Warranty Direct’s books suffering a problem each year, making it Britain’s least dependable car maker.

Warranty Direct’s unique Reliability Index calculates each vehicle’s reliability using a complex formula that takes into account its failure rate, age, mileage and cost of repair. The lower the RI number, the more trustworthy the car. Overall, the most reliable models are the Honda Jazz and Mitsubishi Lancer, both of which also carry reasonable average repair costs.

Electrical faults are the most common across all cars, acting as the catalyst which sends almost a quarter (22.34%) of vehicles to the garage. Axle and suspension faults are also common, affecting 22% of cars. Air conditioning is the cause of least concern to motorists, being reported by a minimal 3% of owners.

What Car? editor Jim Holder said: “Honda’s success in the reliability index is chiefly down to low failure rates. But, when things do go wrong, the cars are also relatively cheap to fix.

“Reliability is always one of the key attributes buyers look for when considering a used car purchase, so manufacturers that consistently demonstrate durability will always do well with the consumer”, he added.

Philip Crossman, Managing Director of Honda (UK) commented: “To be named most reliable manufacturer by such authorities as What Car? and Warranty Direct is a real achievement, and to take the title for the ninth consecutive year is fantastic. Our success is built upon the trust that customers have in our brand to keep them on the move with great products and great service.”