The Organisation of Consumers and Users (OCU) carried out a survey of over 30,000 European drivers, which was focused on the reliability of over 178 different models, finding that customers rate Honda as the most reliable car brand.
Overall, Honda ranked top of the survey, receiving a reliability rating of 93/100 and with further 79% of survey respondents saying that they would recommend a Honda vehicle. The Honda Jazz was rated as the top car in terms of reliability in the “utility” vehicles category. Other Honda models were also highly rated with the Civic, CR-V and Insight placing in the top 10 of most reliable cars in their respective categories.
With price, fuel consumption, practicality and reliability being key considerations for consumers when buying a car, the OCU survey focused on the latter to find out if owners had experienced breakdowns in the past year and the type of problems drivers had experienced. From this data they established a reliability index which was used to compare the likelihood of a breakdown between different makes and models on the market.
HME’s senior vice president, Philip Ross, commented “Reliability and quality are synonymous with the Honda brand. The results of the survey highlight the importance of the quality commitments Honda has made to its customers. It is important for Honda to ensure that customers can experience the joy of owning a Honda vehicle and enjoy driving them with the peace of mind that the cars are among the least likely to experience breakdowns.”