RV,Worcester (9th February, 2012)
I would like you to know how very pleased I am with the quality of service from your staff.
On Monday I came into your Service Department, without any prior appointment, as I had a problem with my Golf. Within effectively 24 hours the problem was solved and the car delivered to my home.
I sincerely appreciate the responsiveness of all your staff involved, especially Mark. The whole exercise was performed in an air of relaxed friendliness and professionalistm; a rare combination.
I would be pleased if you could pass on my sincere thanks to all of the staff involved.
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