My thanks and appreciation for a great customer service experience from Listers Volkswagen Coventry

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M McKenna, 10th April 2012

_Good morning

I recently purchased a Golf from your dealership in Coventry and I wanted to pass on my thanks and appreciation for the experience.

Alan Reynolds dealt with me as a walk in customer and provided me with the best experience I have had in buying a new car. Alan was very knowledgable about all of the cars and finance packages available and was able to guide me towards the best combination for me.

Alan made sure that he kept me well informed of progress at every stage of the purchase. The handover was very thorough and Alan went out of his way to ensure that I was comfortable with all aspects of my new car._

Thank you

M McKenna