Terry Horrocks 13th july 2012
I have just had my Toyota Prius serviced, and I feel I should give you some feedback.
On arrival, I was met by a very polite gentleman who kindly handed me an umbrella and escorted me into the service area. Where he past me to a very professional young lady, who offered me a seat and provided me with a coffee.
Another young man explained the cost of the first service, also if I had any other issues with the car he could look at.
As I was waiting, he explained how I could use your free wi-fi, which enabled me to continue with my work.
Also the nice young lady, kindly watched over my laptop, when I went to the gents.
I would like to thank you and your staff for exceptionally good customer service, and look forward to seeing you all again in Nov / Dec, when my 20,000 service should be due.
Had a similar experience?
If you would like to share a similar Listers experience, we would love to hear from you.
Listers Group take customer satisfaction very seriously, so whether your comments are good or bad, your feedback is extremely important to our continual development. In short, we NEED your honest feedback, so please if you have a minute to spare we’d be very grateful for any encouragement, suggestions or observations you may have that might help us along.
Please leave your feedback here.