We began to look at the well presented line up of used cars. Having been on site for only a couple of minutes we were very nicely greeted by Claire form your Audi sales team. She advised us that she was available if she could be of assistance. Having spotted a nice A4 we continued our browsing but returned to the A4. The car vas very well presented and displayed in a customer friendly way with information on display.
Claire noticed our interest and without any pressure gave us all the information about the car. A test drive was then arranged. During the test drive Claire answered all our questions in a friendly and helpful manner which put us at ease. On returning to the showroom Claire arranged coffee and had already had some finance figures drawn up by her colleague Pippa.
Please remember we were on a bank holiday browse with no ideas about make models of budgets………………………………………………….Sitting with these two professionals was a pleasure and 2 hours after arriving at Worcester Audi I had signed the approved finance paperwork and paid our deposit.
During the whole experience we were made to feel very welcome and we were definitely the focus of attention for these two extremely professional and helpful members of your staff.
I will shortly be the proud owner of the use A4 and wish to advise The Lister Group that they have two extremely valuable members of staff. Don’t tell any other traders that you have them.
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