I would like to bring to your attention the kindness of one of your member of staff, Nick (Service Workshop).
On Monday night I found my Mercedes in Asda carpark with a flat tyre, whilst trying to sort this out a young man came up to ask if he could be of any help, he promptly told me he worked for Mercedes Benz and showed me his Mercedes Benz T Shirt. I accepted his offer and within minutes he had put the temporary one on and told me to come into the showroom the following day and ask for Ant and it could be checked out.
This was such a nice thing to have done, he could quite easily have walked past, after all he had done his day at work. He is a credit to your company.