"...In fact I am delighted with Craig at Stratford-upon-Avon..." - Listers Volkswagen Stratford

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Review by B Hill. 22 February 2013

Dear Sirs,

Thank you for the satisfaction enquiry.

In fact, I am delighted with Craig at Stratford-upon-Avon and always have been.

You see, I have been going to see him for some time, looking for a particular car. Yesterday I asked him about a completely different car, and was as well dealt with as ever and bought it for cash on a Debit card.*

I appreciate being able to go to the same salesman every time and am always very impressed with his instant memory of my previous visits. Other staff are also friendly, informative and attentive without being ‘pushy’.

Craig was particularly careful that I was buying the car I really wanted and I awoke this morning still pleased with my choice.

I shall visit him still, not only for your excellent coffee. I am pleased that he will continue to be my point of contact for the future. I am very old but he relates to me most easily, patiently and pleasantly.

B Hill

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