Mr Storey - 6th June 2013
*I am writing to let you know how impressed I was with the customer service I received when purchasing my Toyota Aygo from you.
Like many people I find purchasing a vehicle a daunting experience , I was made to feel at ease and was welcomed by Lauren from first arriving on the forecourt right the way through to collecting the vehicle. She explained everything in terms that I could understand and made my needs as a customer her priority. Previous experiences in sales environments have shown me that this is a rare quality!
Please can I ask you to pass on my thanks to Lauren, I will definitely be recommending your services to to my friends and family.*
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