"... you and the team involved are a credit to the Listers Group" - Listers Volkswagen Worcester

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Mr W, Bromsgrove, 16th September, 2013

_Dear Chris,

I just wanted to say thank for dealing with Volkswagen, securing a goodwill contribution towards the repair and carrying out the works on my vehicle.

I have found everyone in the dealership has been courteous and attentive whenever I have made contact, and you have always kept us informed of current status of the repair.

I am extremely happy with the works you have carried out, and also a special mention to the valeting team for the preparation of the vehicle prior to being delivered back to my parents home.

You and the team involved are a credit to the Listers Group.

Thanks again for your help, I will definitely be contacting yourselves when it is due a service and I will happily be recommending yourelves to anybody in the future who is interested in buying a VW or needs a repair quotation.

Thanks,_

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