It isn’t often (sadly) that I feel compelled to write to an organisation and compliment them on their level of service. However, I recently contacted your dealership with regards to the purchase of a new vehicle and was highly impressed with the levels of response, knowledge and professionalism of two of your staff, namely Stuart Joynes and Ian Matthews.
As part of my of my search for a new Audi, I have recently been in touch with a number of other large motor retail groups in the North and Midlands and in comparison, there was a country mile between the service I received from them and that provided by your staff at Lister Audi.
Unfortunately, due to time pressures my end and a general shortage of UK stock, I was unable to secure the vehicle I wanted through your dealership and had to buy elsewhere - sorry. That said, I would not hesitate to recommend Lister Audi and have promised Stuart and Ian that you will be the first call I make when I next change my vehicle.
Please feel free to pass this information on to your Customer Relations department and also my sincere thanks to Stuart and Ian for their time and help.