I recently visited the Stratford Garage whilst looking at, in particular an Audi A3 saloon as I had received authorisation to order a new company car. I had also visited BMW Sytner Coventry (1 Series) and Mercedes Benz Coventry (A200) and was torn between the 2 manufacturers.
Now I had been honest whilst visiting the other 2 Garages and mentioned it would be through a Lease Company (Lombard) and may I sat that the response did not fill me with confidence (considering you would be gaining a new service customer).
This the brings me on to Audi Stratford, it was around 4.30 pm on a Saturday (3rd March ?) and was greeted by Ian Matthews who asked all questions I had regarding the A3 Saloon he then showed me a Silver one that was being driven by James Bell. After looking I walked away and then returned and asked if he would mind if I could have a quick drive and he acknowledged and then James Bell took over and allowed me to drive the car.
May I say that after leaving the showroom the service of these 2 filled me with absolute confidence in Audi and it is having staff like Ian and James that will give garages such as Audi Stratford a fantastic reputation and the edge over your competition.