C Arnold, 14 March 2014
I just wanted to feed back to you how impressed I was by the service I received from the team at Listers in Coventry.
James Ricardo has been just simply amazing! From the moment I stepped on to the forecourt to start looking for a new car he made me feel completely at ease and talked through all the different options available to me. On the test drive James showed impressive knowledge of the vehicle and displayed immense passion for his job which is refreshing to see.
The whole process was so simple and I was kept up to date constantly. Nothing was too much trouble and I felt comfortable raising any questions that I had no matter how trivial.
I also dealt with Adam Wilkins on the finance side who again was fantastic. Everything was explained to me in simple terms instead of industry jargon and Adam was very friendly and approachable.
The handover of the car with both James and Adam was really helpful, they made sure I knew exactly what I had signed up for on the finance side with Adam and the technical details of the car with James to make sure I knew what every button and control did before driving off.
It is obvious to see that both James and Adam work incredibly hard but despite being busy nothing was too much trouble. I would have no hesitation in recommending them to friends and family. They are both an asset to your company and I am over the moon with my new car.
Had a similar experience?
If you would like to share a similar Listers experience, we would love to hear from you.
Listers Group take customer satisfaction very seriously, so whether your comments are good or bad, your feedback is extremely important to our continual development. In short, we NEED your honest feedback, so please if you have a minute to spare we’d be very grateful for any encouragement, suggestions or observations you may have that might help us along.
Please leave your feedback here.
We always keep a copy of our testimonials, so if you would like to see the original then please do not hesitate to ask on your next visit!