JR & Family, Worcester, 10th August 2014
_On a recent holiday to Woolacombe in Devon we encountered a problem starting our Polo. After numerous coversations with the RAC they told us we would need to get our spare key from Worcester to Woolacombe in order to start the car, and refused to tow us home.
We phoned Listers Worcester for advice to see if there was anything else we could try. Luckily we spoke to Chris Baker, who offered to bring the spare key to Woolacombe if we could arrange to get it to him that evening.
The reason we are writing is to express our gratitude to Chris for his kindness and support throughout our ordeal. He brought the key to Woolacombe (out of working hours), and after trying the spare key it was apparent that the car needed to be towed back to Worcester.
After several calls by ourselves and Chris to the RAC, they eventually agreed to tow us home. Chris stayed with us until the recovery vehicle arrived in case there were any further issues. It was midnight before Chris left us and throughout all of this he remained cheerful and helpful.
Upon its return to Listers, the car was sorted out promptly and returned to us in full working order.
Please pass on our sincere thanks to Chris for all his help.
As a result of his actions, we will definitely recommend Listers Worcester to our friends and family._
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