It’s not often you get good customer service

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Just like to say thank you to your new member of staff Jarvid, he was extremely helpful and knowledgeable, considering it was his second week in the job. I didn’t know of my husband’s intentions to purchase a car on Saturday and once I realised what he was doing, felt the need for a stiff drink. Jarvid assured me I would get one if he got the sale, so on leaving I said a bottle of Champers will do.

So I think you should give Jarvid a pat on the back. It’s not often you get good customer service, he was very attentive and nothing was too much trouble for him