Thanks for your help and advice in the purchase of our new BMW X3

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I would like to thank you very much indeed for your recent help and advice during the purchase of a BMW X3. I know we had spent ages talking about the plan for my husband and I going from two cars to one, but I finally tempted him to come along to Listers and see for himself what fantastic cars and prices were on offer.

As you know, my husband is rarely impressed by anything other than top quality products and excellent customer service. To be frank, unless both of these boxes can be ticked, he just walks away. When looking at the cars available to us, he was immediately truly impressed by both what was on offer but also by the knowledgeable and informal way you guided us through the benefits, bells and whistles that each of the several cars had for us.

I knew things would work out well, when while you were enrolling the virtues of a particularly outstanding white X3, my husband gave me the ‘thumbs up’ behind your back. The sale was ‘on’! Within one week we collected our gorgeous white X3 and headed off on holiday in it. Our two cars had been taken in part exchange and even this was made simple by you. In all, nothing was too much trouble and I greatly appreciate how easy you made it to fall in love with a BMW, that secretly my husband had always planned to have for his 70th birthday. Many thanks.

Mrs T, September 2014