Impressed from start to finish. Thanks for the great service.

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Hi Julie/ Paul,

I bought a used Audi A3 (S-line) from your Birmingham branch on Saturday.

I was just wanted to drop you a note to give you some feedback on Listowel Fereday, who was the salesman I was dealing with.

I was incredibly impressed by Listowel.

From making an online enquiry through your website, within an hour Listowel had sent me a personalised video of the car. I was very impressed by this.

Listowel demonstrated very good customer skills, without being forceful with additional products - the typical customer turn off.

He was very informative, knowledgeable and genuine, and went above and beyond to make the customer feel comfortable.

The service provided was great. It was a nice touch to put the car under a sheet in a ‘roped off’ area.

I was impressed from start to finish by your Audi staff, notably Listowel.

Thanks for the great service.