extremely professional and courteous experience…

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Mr Griffiths- 24th March 2015

I just wanted to say that your colleague Lloyd Connell gave us an extremely professional and courteous experience when I bought my Toyota Auris last week. Although I was buying a second hand car which I found on your website, he in no way was pushy for me to buy a brand new Auris, even though you were offering 0% finance. At this time of year when the new registration plates are available, there must be the pressure for salesmen to push for this, but Lloyd in no way did. He concentrated purely on my purchase and Judy and I were extremely impressed with his approach. He is a credit to your Team !!

Indeed, while we were with him we mentioned that my partner is looking to change her 14 year-old Ford Fiesta for an Aygo as she likes the model. We asked Lloyd if he could do a search on your intranet and he found one within a couple of days which matched the specification (an automatic which I believe is uncommon) we asked for! So we were again very impressed and will be coming back to you for a test drive sometime later this week.

Once again, please pass on my comments to Lloyd and I will certainly recommend both Listers Toyota Coventry and Lloyd to any of my friends who might be looking for a Toyota.

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