I popped in to Birmingham Audi this morning to get a top up of AdBlue in my Q5…I have never been past your dealership before - I was just driving past.
I wanted you to know that I had the exceptional customer experience that I know you all work so hard to deliver. It’s not often that all the training and hard work actually results in this level of service. The lady at the reception desk was delightful, the lady at the other desk was so friendly and kind, and Glynn was brilliant. A really enjoyable experience all round.
Please pass on my thanks to your team - you are doing a fabulous job.