The service levels provided by your staff were excellent

I can assure you that we will use your services again whenever they are required

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Good morning,

I am writing to you in regards to a recent transaction done with your SEAT Solihull branch. Me and partner went there in two occasions; the first time to get information about a SEAT Ibiza and the second one where we clarify and close the vehicle sale. Both times the service and attentions levels provided by your staff were above excellent. I must remark the outstanding job done by Brett Lynch during all the sale process and the outstanding assistance of Steven Palmer and Peter Day.

I can assure you that we will use your services again whenever they are required as well as highly recommending your company. Also, please be aware that I will forward this mail to SEAT UK in order to praise your services and facilities which has fulfil the expectations of a SEAT dealer as well as assure customer loyalty and retention.

I will like to remark that this opinion is not only based in a customer feeling basics but also from a professional point of my view. This is based in my professional background including sales roles in an automotive supplier in Spain (including customers as VW and SEAT factories), design and purchasing in automotive manufactures here in UK.

Mr Alonso