After the recent purchase of a 12 month old Freelander from your Droitwich dealership, uncharacteristically, I feel compelled to share the experience with you.
I have fairly recently retired after 47 years in automotive product development, part of which was a most rewarding phase whilst responsible for Land Rover military vehicles.
Having, arguably, experienced the best and the worst the auto trade has to offer during my career, I feel confident that my views are both balanced and objective and not just another diatribe from a pensioner with nothing better to do with my time.
Quite simply, I have just been the recipient of the most professional and enjoyable vehicle purchase I have ever experienced.
The showroom is seriously impressive and, based upon experience elsewhere, the scale can sometimes feel a little intimidating. At Droitwich, not a bit of it. Full marks to the girls on reception – I was instantly treated and felt like a valued customer.
Regarding the overall buying experience, I have to say that Craig Adams and Raj Datta were first class in every respect. Finding the right vehicle, vehicle prep, finance options, handover and post-sale follow up was a breeze and nothing was too much trouble.
On top of that, and almost incidental, the vehicle is just perfect. My thanks also to Richard Parkinson(who I first met around 15 years ago) and to Lucy Ash, a family friend, who both helped to make the experience complete.
In closing, my apologies for managing to turn this into a pensioner’s diatribe after all and my congratulations and thanks for creating such a great team.