I felt I needed to contact you to express my gratitude and appreciation for the excellent service I received recently following an accident I had through no fault of mine.
The team at the Droitwich premises were extremely mindful of the stress and upset I was experiencing at the time and Craig Davies, my Sales Person ,who I have dealt with when purchasing my vehicle and my wife’s, immediately took charge of the situation and gave me piece of mind ,in my hour of need ,that all would be dealt with to the highest of standards and in a timely manner.
My vehicle was off the road under repair for approximately 3 weeks and during that time i was informed of the progress being made by Craig at all times.
I would also like to mention the excellent service and their professionalism from the body shop team and their manager whose name is Lyndon.
I would appreciate if you would please ensure that my gratitude and heartfelt thanks are passed on to all those concerned.
Thank you once again for the excellent service I and my wife always receive when visiting the showroom.