B Fowler. 8 November 2015
I would have replied sooner, yet I have being enjoying my new Golf R!
I would like to take this opportunity to thank you and Lauren for all of your help, support and efficient professionalism over the past five months. As I have stated in the survey [I received], I was made to feel like I was the most important customer to you, from start to finish. The whole experience from initial order to delivery was exemplary. Thank you for making what is, in many cases, the second largest purchase choice for any individual, so simple and worry free.
Once again, thank you ever so much.