Privacy Notice

Privacy and Listers.co.uk

This is the privacy notice for the Listers Group website at listers.co.uk. It outlines the ways in which we use the data you submit to us as you use listers.co.uk.

If you have any questions about your privacy or your data related to using listers.co.uk, you can get in touch with us at:

New Media Team (ref: Privacy) Othello House Banbury Road Stratford-upon-Avon CV37 7GY

Alternatively, you can contact the website team through our contact us section.

Personally identifiable information

During normal operation, listers.co.uk does not collect any personally identifiable information. If you decide to get in touch with us through making an enquiry, contacting us or requesting a service booking, listers.co.uk will collect information that allows you to be contacted and/or located in the physical world, such as an email address, telephone number, postal address or GPS data.

The personal information you provide to us is used for the purposes of dealing with your enquiry or the request you have made, and is entirely optional. Listers will never sell or rent your personally identifiable information to anyone.

Listers may send personally identifiable information to specific partners or entities only when:

  • We have your consent to share the information;
  • We need to share your information to provide the product or service you have requested;
  • We need to send the information to companies who work on behalf of or with Listers in order to provide a product or service to you (unless we tell you differently, these companies do not have any right to use the information we provide to them beyond what is necessary to assist us);
  • We are legally obliged, by way of a subpoena, court order or legitimate legal request by recognised authorities, to provide such information in order to comply with authorities or legal processes.

The personally identifiable information you provide will only ever be used in connection with the purposes that it was intended for.

The details you provide through the website may also be used for contacting you for the purposes of marketing of services or products, email marketing and/or telemarketing, but only when you explicitly opt-in to this usage.

Cookies

Listers uses a number of cookies — small text files that are read by listers.co.uk — to store preferences and settings, to help us identify your web browser across page loads and to analyse how listers.co.uk is used.

We also use third party web beacons, which are prohibited from collecting your personal information, to help compile analytics, analyse the way in which listers.co.uk is used and to help serve targeted advertising to you when you’re not on listers.co.uk.

You can learn more about the cookies we use on listers.co.uk and how to control them by visiting our Cookies page.

Analytics and visitor tracking

We use a number of methods that analyse and track people that visit listers.co.uk, including real-time web statistics analysis and click-tracking packages, provided by third parties and our own in-house log file analysis.

All visitor tracking that we use is anonymous and does not identify you personally.

Call recording

When you call some of the numbers made available on this website, the calls may be recorded. We record calls to help us monitor the standards of customer service we provide, as well as for staff training purposes.