As you know i am a customer of Birmingham Audi and i wanted to express my gratitude for the fantastic service you have provided
There was much confusion over the entitlement of my existing service plan and you have managed to get everthing sorted out for us
You have gone the extra mile with your time and customer car and have really made me a very happy customer.
From the moment we entered the dealership we were met with fantastic help and you attended to our every need, including providing us with fantastic courtesy cars and arranging a call back regarding a possible upgrade for our existing car.
Many customers are very quick to complain about the lack of service or poor quality, however not may take their time to express their thanks and gratitude for fantastic levels of customer service.
On behalf of my wife, again i wish to say thank you for your time spent going the extra mile for us.
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