Mr Kwan Man, 24th April 2012
After taking delivery of my new vehicle I would like to thank Kim of Volkswagen Listers of her professional service and approach in handling the negotiation and producing relevant paperwork at each stage of the buying process.
As I was buying the car remotely the salesperson did their upmost to respond to my questions and sent email responses and/or mailed documentation where required. Pre-delivery checks and handover tasks were completed at Listers, and subject to receiving amended registration document from DVLA that would close off an excellent buying experience.
The whole process was also conducted in an efficient & polite manner by the sales person, including transfer of my cherished registration number. The vehicle delivery itself was presented in a very professional condition.
All queries and concerns were sorted out in a timely and efficient manner.
Overall I had a good experience when buying my second car.
The car looks and drives well, would certainly recommend Volkswagen Listers.
Mr Kwan Man
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