I am writing to express my sincere gratitude for the fantastic help and support received from the service team at Stratford, specifically Tav and Mark Sumner, and also to mention Jack in the service garage.
I have had my Q7 from new in 2007 and have always been over whelmed by the care and attention shown to me by these members of staff, and I feel I should let you know of their dedication and commitment to customer service. Both my husband and I always receive faultless assistance and advice everytime we contact the branch.
I have recommended several friends and colleagues to Listers Audi in Stratford who have gone ahead and purchased new cars from you and will have no hesitation in recommending Stratford Audi in the future; I look forward to ordering my new Q7 in the new year.
I am not sure if you have ‘Employee of the month/year’ awards but these staff should, without a doubt, be considered.
With thanks again to all the staff.