Writing to you is becoming something of a habit for 2013 but I fear it may be the last letter for a few months!
As you know we have just collected our new A3 Sportback and A8. As a family they are our 13th & 14th cars that we have bought from you since 2000. To say they are the best to date is something of an understatement. Audi always has a good reputation and quality finish yet these cars are better than the last ones (A4 & A7).
However, the quality of the cars is nothing without the quality of the experience that we receive from you in Coventry! We have commented before on your team approach but it remains a key strength within Listers Audi Coventry.
Both you and Allan Mustapha are incredible with what you deliver and we honestly don’t think a dealer could be better than you or have better people! The team effort does, of course, extend beyond the two of you to include Parv Sagoo, Mark Goodyer, Steve Cranmer, Marv Blake & Patricia on reception.
It remains a pleasure to do business with you and to recognise that you have not only a business to run from a financial perspective but also from a customer experience one too.
So, thank you to you all for your continuing excellent service and help.
We wish you continued success.
Nick & Sarah Wood
Would you like to share your experience with us?
If you would like to share your experience with us, then we would love to hear from you.
At Listers, we take customer satisfaction very seriously, so whether your comments are good or bad, your feedback is extremely important to our continual development. So, if you have a minute to spare we’d be very grateful for any encouragement, suggestions or observations you may have that might help us along.
Simply leave your feedback here.