I was made to feel very welcome indeed
My recent visit to Listers Jaguar, Worcester, was for a routine check on my car prior to a planned long journey in the next two weeks. I believe that preventative measures are cheaper in the long run, with few exceptions, so my car was booked in for a ‘Vehicle Health Check’.
Although it was just ‘checking the car over’ to make sure the car was good for a planned, approximate 3000 mile journey, the staff at Listers treated the request without compromise. I was welcomed personally, the car was booked in efficiently, handled with care and I was made to feel very welcome indeed.
Each time I visit Listers of Worcester I feel like I am treated as a member of their family without being patronised. I am spoken to as a person and not just ‘another customer’ with technical reasons explained in a way that allows me to feel comfortable to ask anything without the concern of feeling foolish but, more importantly, I feel valued and not taken for granted.
I have experienced other branded dealerships over the years to which most have only demonstrated the need to chase their targets, treat you impersonally and to move you on as soon as possible to deal with their next objective. Listers at Worcester clearly have an exceptional ethos in being friendly, helpful and most of all - being honest and fair, which may appear alien to some when referring to a vehicle retailer! However, the Jaguar product sells itself but, that aside; I would highly recommend this dealership without question.
Would you like to share your experience with us?
If you would like to share your experience with us, then we would love to hear from you.
At Listers, we take customer satisfaction very seriously, so whether your comments are good or bad, your feedback is extremely important to our continual development. So, if you have a minute to spare we’d be very grateful for any encouragement, suggestions or observations you may have that might help us along.
Simply leave your feedback here.
We always keep a copy of our testimonials, so if you would like to see the original then please do not hesitate to ask on your next visit!