Mr Powell-Tuck 15th August 2013
Over the last few years we have bought cars from Avonvale Honda at Stratford. Recently we decided to change our Civic for a Jazz as the smaller size is more suitable now for our needs. We had thought earlier of other makes and visited other garages, but to be honest, from past experiences with your company and its excellent staff and after sales, we kept ‘returning’ to the idea of another Honda and your Stratford branch. In addition we have such confidence in the reliability of these cars and the excellent back up given by your organisation.
An appointment was made with Richard Cawdron who provided three alternative models of the Jazz for us to drive. He dealt with us in a most professional, dignified and unhurried way; we felt completely comfortable with this and confident we had made the right choice in returning to Avonvale Honda. When we collected the car, this was presented to us in an immaculate condition and it was obvious that whoever had prepared this had great pride in their jobs.
There is another aspect too about which I wish to write and this concerns the after sales service. From excellent experiences we have had in the past this was a significant factor in our decision to purchase a Honda from Avonvale Stratford. Again, we have received wonderful service given by most courteous and knowledgable staff. In particular I want to mention Alan Evans with whom we have had dealings over quite a few years. Nothing seems too much trouble to him and matters are always dealt with quickly and to a very high standard. Alan has a delightful disposition who carries out his work in a diligent, courteous and professional way. My wife and I have great trust in Alan and his colleagues which gives us confidence that should we have a problem it will be dealt with efficiently and courteously.
Had a similar experience?
If you would like to share a similar Listers experience, we would love to hear from you.
Listers Group take customer satisfaction very seriously, so whether your comments are good or bad, your feedback is extremely important to our continual development. In short, we NEED your honest feedback, so please if you have a minute to spare we’d be very grateful for any encouragement, suggestions or observations you may have that might help us along.
Please leave your feedback here.