Mr M G
Having recently bought my first Mercedes, I would like to thank your Sales team, Mr Steve Kilford and Mr Luca Magnocavallo for making this a most pleasant and easy experience.
Over the years I have purchased a number of vehicles from various dealerships and found the experience to be an ordeal at the least. Having recently retired, I decided that I would treat myself to a really nice car and choose a C class Mercedes. I entered your dealership with a little trepidation but was given a most warm welcome, not what I had been used to in the past.
Steve and Luca made me feel special and a valued customer, even though I was not buying a brand new car. Their knowledge of the cars was second to none and they soon found me the car that I was looking for. As I drove my Mercedes away from the showroom, I felt like a millionaire.
I would highly recommend the whole Mercedes package to my friends and family and I will certainly buy another Mercedes in the future.
Please would you personally thank Steve and Luca for the professional, personal and polite way with which they dealt with me. They are a credit to you.