Miss K, Volkswagen Worcester - 4th October, 2013
I would just like to make you aware of the experience that we had purchasing our new vehicle from your dealer. We were given John’s name by a friend on a recommendation that he was a good sales rep and would treat us well. We came in to look at a VW Golf where John explained everything we needed to know. John treated us with respect and was courteous throughout the whole transaction.
John is an asset to your Company. We have highly recommended him and your Company to our friend.
The reason I am writing this e-mail is because we are always quick to complain and there is never enough praise and thank you to people. I would like to say a big thank you to John Voller for the way he conducted himself with us and you should be very pleased to have a member of staff like him working for you.
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