E.Armsden 25 October 2013.
Absolutely delighted with the quality of your service.
I travel some distance to come to you… There are several VW main agents nearer to me, but I am happy to go out of my way because of my positive experiences with you.
Helpful, courteous and efficient staff who, despite the fact that I am not a big spending customer, always succeed in making me feel that I am a valued customer.( That may be their job, but experience tells me that it is not consistently delivered elsewhere ).
I am a Visitor Experience Manager for a big national organisation and your attention to detail and customer follow up is spot on.
You succeed in keeping both my brand and dealer loyalty … ( I even had my daughter from London buy her new VW from you.)
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