Review by Mr Weaving. 15th December 2013.
Dear Mr Blundell,
In reply to your e-mail I have to say that my recent visit to Listers in Stratford-upon-Avon was in every way perfect. The purpose of my visit was to discuss what happens next when the current contract on my Golf expires in May. I was looked after by Craig Jackson and Patrick Carolan. They were in every way courteous, helpful and respectful of my needs and existing problems.
I was given the full information of a likely replacement car and was allowed to test drive two versions of the new Golf.
I came away from this meeting and felt as though I had been given a first class service without the kind of unbearable pressure that you experience from some sales staff.
The outcome of the meeting was that I decided that I would aim to purchase a new Golf in the New Year. I was a fully satisfied customer and the two named staff of your company should be praised and congratulated on the way they handled my particular needs.
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