Angela Geer 31st January 2014
*On January 31st i took ownership of a Toyota Auris HSD Excel from Listers Toyota Coventry.
The purpose of writing to you is really to convey how much i appreciate the help, assistance and support of your colleagues who took me through the sales, purchasing and financing process, namely Ken and Neil.
Both gentlmen were extremely helpful and informative without the slightest hint of pressure in making or completing the purchase. Both spent a great deal of time with me as i made my choices, completed the purchase and collected the vehicle, nothing seemd too much trouble for them.
They were very professional, at pains to explain everything simply without patronising, good humoured and at times most entertaining.
I just thought you ought to know that customers like me appreciate this level of individual attentio, courtesy and professionalism.
And the care is great.
Very happy to highly recommended the Toyota shopping experience.*
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