I purchased the vehicle through a finance company thus didnot have much interaction with the dealership. Overall my experiance was very good. my previous two cars were Mercedes and BMW however the cusomter service at Range Rover is far better than the dealership of my previous two cars. not least the car was delivered with a full tank of fuel and complimentary umbrella. its the little touches that makes the biggest difference. The car is fantastic, i think i will be a range rover customer for quite some time. Keep up the great work!