I just wanted to drop you a line to say thank you for making the purchase of the X3 such a straightforward and pleasurable affair. As I mentioned before, I was initially reluctant to enter into discussions about a car nearly 200 miles away, but your reassurances, combined with the excellent video, put my mind at rest.
I can’t say that the journey to pick it up was particularly simple or straightforward, but the car was exactly has you had portrayed it and certainly worth the trip. Needless to say that the trip home was much more enjoyable!
Buying a car remotely is never going to be the ideal, but you made the whole process as simple as possible and I would certainly consider doing it again when the time comes.
Anyway thanks again, and I hope the new showroom looks as good as the pictures when it is finished - if I am ever driving your way I will certainly take a look!
Mr H, August 2014