Good Evening Mr Dowell,
It has been my pleasure, over a large number of years now, to purchase cars from Listers. I have calculated that I have bought some 15 cars culminating in a new Tiguan which I collected this evening (I also have an UP, which I love).
You would wish to know that, from my perspective, you have the most superb team at Evesham. The team ethic extends across all areas of the business, from the Servicing, to valetting, to the really excellent Sales team, none can be faulted in their completely professional attitude.
It is indeed a very real pleasure visiting your magnificent showroom where one is always guaranteed a very warm welcome. It would be invidious of me to highlight particular individuals but David leads a superb team, and all my dealings with Matt Huntley have been the epitome of why Listers have such a tremendous reputation with my friends. I would argue that your management selection and succession planning process is excellent.
May I therefore wish you every success in your business, may it prosper and thrive, it certainly deserves to.
My sincere regards, and very best wishes for a most successful 2015,
Colonel [name removed] OBE, a very satisfied customer.