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I can only thank you for your professional, friendly approach
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I felt emailing was more relevant to record (rather than completing a survey) my satisfaction with not just the purchase of my new car but also the service received on the day I brought my old Audi in for a routine service, which resulted in me deciding to buy my new car.
Concerning the service. Liam, I can only thank you for your professional, friendly approach and help in understanding what I considered to be Audi UK’s responsibility under a service package I had previously bought. I hope Dave passed on my thanks to you personally and Dave could I thank you for your part in fulfilling my faith in Audi as a brand but in particular Listers Stratford.
Liam, I really appreciated your understanding of what I was looking for in my new car and the time you spent meeting those needs precisely. Trying to sell me something that I did not want would have made me walk out of the showroom - I only came in to get a car serviced! Your in depth knowledge, help and professionalism are to be commended.
I have lost count of the number of cars my family has bought from Listers over the years, but cannot believe the way in which cars have developed. I am absolutely delighted with my new car and look forward to really enjoying some splendid automotive engineering.
May I finish by saying thank you and wishing you a very Merry Christmas.
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