Contactless Collection or Clean Home Delivery

Our clean delivery promise - the same excellent level of service no matter which way you choose to receive your new vehicle.


We’ve introduced two new ways in which to receive your recently purchased vehicle: contactless collection and clean home delivery. No matter which you choose, you’ll receive the same level of excellent service you’ve come to expect from Listers.


What to Expect

Clean Home Delivery

  1. We'll be in touch to arrange delivery
    A member of our team will call you to arrange a suitable day and time to delivery your new vehicle to you.

  2. Delivered to your door - Safe & Secure
    Our delivery driver will wear gloves and a mask with a protective cover on the driver seat, and all areas considered high contact areas will be thoroughly disinfected.

  3. Contactless Handover
    Our driver will not be able to demonstrate any of the controls or functions of the vehicle - Instead, we will either provide you with a video handover guide to the main features and controls, or we will arrange a video call with you at your convenience to talk you through everything you need to know.

  4. No paperwork to sign
    We will give you the opportunity to inspect the vehicle (whilst our driver keeps their distance of course) and ask you to provide us with electronic confirmation that you accept the vehicle and are happy with its condition on delivery.

Contactless Collection

  1. We'll be in touch to arrange collection
    A member of our team will call you to arrange a suitable day and time to collect your new vehicle.

  2. Greeted on arrival
    On arrival, a member of our team will greet you (at a socially safe distance) and walk you to your vehicle in our handover bay.

  3. Vehicle Tour
    You'll be able to walk around your vehicle and ask us any questions. We will not be able to demonstrate any of the controls or functions of the vehicle - Instead, we will either provide you with a video handover guide to the main features and controls, or we will arrange a video call with you at your convenience to talk you through everything you need to know.

  4. No paperwork to sign
    We will give you the opportunity to inspect the vehicle (whilst our driver keeps their distance of course) and ask you to provide us with electronic confirmation that you accept the vehicle and are happy with its condition on delivery.


Got a part-exchange?

If you have a part exchange or returning a vehicle, please make sure all personal belongings have been removed and that the following items are placed in an envelope within the vehicle:

  • V5C (log book)
  • MOT certificate
  • Service history
  • Vehicle handbook
  • All keys

We will leave the keys and documentation for your new vehicle in an envelope inside which we suggest you discard after opening.