“Lexus offers its customers the fairest charges of any manufacturer in the UK, according to the new JD Power Dealer Satisfaction Survey,” reports Kensington & Chelsea Today.
“Public opinion also names Lexus as the ‘most recommended’ brand for dealership services and one of the best in giving ‘service with a smile’.”
Lexus improved on its 2012 score in the latest JD Power Survey, which “demonstrates that being a premium brand does not mean charging over-inflated prices; in fact, Lexus emerges as the fairest manufacturer in the UK when it comes to its workshop charges”.
“That strong value-for-money quality clearly has an impact on its status as the brand owners would most strongly recommend to others.
“The result is the latest in a strong summer for Lexus dealers and the brand in general. In July, Lexus was announced as number one automotive brand in the Auto Express Driver Power survey. Later in the month, the same survey confirmed Lexus dealers as
the best in the business.” (Link: Kensington & Chelsea Today, 27 August)