Mrs A, Worcester, 22nd May 2012
_I took delivery of my new Up on 17th May. I had a fantastic customer experience, I was really impressed with James Edwards. Having been to another VW dealer, who couldn’t fulfil our requirements, we visited Lister on the off chance and ended up buying 2 cars. James went over and above the call of duty. I couldn’t wish for a nicer chap - he was so attentive, a completely straight talker, which I really appreciated. He was so helpful - the Up! is amazing, I love the £30 road tax and £30 a year servicing costs. We are really impressed with the service that we received from Listers Worcester. We used to go there years ago, but found them rather condescending - that they looked down on the customer, and doing us a favour. Not so now - your customer care is so much better. One of the best car buying experiences we’ve ever had!
I was over the moon with the whole experience._
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