"...excellent customer service, very impressive..." - Listers Volkswagen Stratford

Back to Listers Volkswagen Back to Volkswagen Customer Reviews

Review by S Lethuillier. 1st September 2013.

We do not need any enquiry but this mail is to thank you.

Indeed, we are French and on Friday 23rd, we were travelling with our English friends from Stratford driving back to Long Buckby, when we had a car breakdown. It was 4:30 pm on a bank holiday Friday, and your mechanics gave us an excellent customer service, very impressive!!!

We had a warm welcome and the mechanics made a summary compensation to allow us to drive.They explained to us that it was not certain it would be enough to go back to France. Actually, we get back to France safely thanks to their contribution.

Thank you so much for your welcome and your professionalism, and sorry if it is not written in a good English.

S Lethuillier

Evreux, France

Would you like to share your experience with us?

If you would like to share your experience with us, then we would love to hear from you. At Listers, we take customer satisfaction very seriously, so whether your comments are good or bad, your feedback is extremely important to our continual development. So, if you have a minute to spare we’d be very grateful for any encouragement, suggestions or observations you may have that might help us along.

Simply leave your feedback here.

We always keep a copy of our testimonials, so if you would like to see the original then please do not hesitate to ask on your next visit!