"...often exceeds my expectations" - Listers Volkswagen Worcester

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Mr B, Worcester, 23rd September 2013

_Hi Amy,

I just wanted to take a moment to say thank you for all your hard work and high level of customer service over the last two years. You continue as always to provide a service that is efficient, personable and considerate, which often exceeds my expectations. You are a credit to your department, the dealership and the brand as a whole.

Kind regards_

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