Mrs Palethorpe - 12th July 2014
My car was recently in your garage for repair following a rather unfortunate incident with a badger!
I just wanted to take a moment to e mail to say a big thank you for the work that took place and also the way in which the incident was dealt with and the great customer service I received. As a regular customer to Listers, I opted to have the work done with you and although several people advised me against going through a main dealership, I don’t regret my decision at all. You kindly assessed the damage and when I opted to claim through my insurance for the cost of the repairs, everything was taken care of so efficiently at your end that once I had reported the incident to my insurers, I didn’t hear from them again. You provided me with a courtesy car and Lee made sure I was kept well informed of the progress throughout.
Many thanks for such excellent service
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