Mr Poddar, 29th January, 2016

Dear Stacey,

It was a pleasure meeting you at Listers VW service centre today.

I am glad I chose Listers as the service was exceptional. The staff were polite, the coffee was good, the Times was enjoyable and the WIFI was fun. I must also compliment your manager, who personally called me and agreed to match the price of a competitor I had quoted.

Overall, excellent service all round. I have no doubt I will be coming back for the next service or sooner if there is car trouble.

Thank you once again for your hospitality.

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