Mr. B, 27th July, 2016

I would just like to confirm that I was very satisfied with both the welcome I received (I was welcomed by name by Amy when I came into Reception), my handover of the vehicle to Phil Pugh, courtesy journey into Worcester, and return vehicle back from Phil.

I can honestly say that the service you provide is far superior to my nearest VW dealer.

Best wishes to all of your staff.

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