Our first visit to an Audi showroom looking for a used car. We met with Laurence who was very welcoming and knowledgeable. He provided first class infomation, for the vehicle we were interested in. Arranging for a test drive on our first visit. Throughout our deliberations we were afforded ample time, we were actively listened to and our questions were clearly answered. We had excellent service from Laurence and we are very happy with our purchase.